Clear prices for apps and services
USR Apps licence at USR's own list price, plus OKR Stars services only when you want them: implementation, training, customisation, managed services and support. In INR and USD.
Two parts, shown separately
USR Apps subscription
- Paid for the apps themselves, every month or yearly
- Same list price as buying direct from USR INFOTECH, with no partner mark-up
- The licence fee goes to USR INFOTECH, the maker of USR Apps
USR Premier PartnerOKR Stars services
- Implementation, data move, training, customisation, managed services and priority support
- Only what you choose; self-service stays free
- Service fees pay OKR Stars for its experts' work
Build your quote in a minute
The same calculator as usrinfo.tech for the USR Apps licence, plus the OKR Stars services you want. The licence and the services are shown separately.
OKR Stars services (optional)
USR Apps licence fee
The same prices as usrinfo.tech/pricing. Every partner, OKR Stars included, sells at this list price. Second suite saves 20%, third and later suites save 30%.
| Suite | What it covers | Starter · Growth · Pro, a month |
|---|---|---|
| Free for small teams | Every app free for companies with up to 10 people. USR Ready, USR Assist, USR Status, POSH essentials and USR Workforce (25 contract workers) free for everyone | ₹0$0 |
| People Suite | Hire to retire: records, leave, attendance, performance, learning and exit | ₹39 · ₹79 · ₹129$1 · $2 · $4 · per employee |
| Sales Suite | Lead to renewal: CRM, quotes, deals and referrals | ₹499 · ₹999 · ₹1,799$12 · $24 · $39 · per seat |
| Service Suite | Ticket to field visit and AMC | ₹349 · ₹699 · ₹1,199$9 · $18 · $30 · per agent |
| Finance Suite | Billing, expenses, Tally link and your CA | ₹999 · ₹2,999 · ₹5,999$25 · $69 · $129 · per company |
| Operations Suite | Stores, purchase, projects and IT | ₹399 · ₹799 · ₹1,299$10 · $20 · $32 · per seat |
| USR One Complete | Every app in every department; work seats up to 40% of headcount included | from ₹249from $12 · per employee |
| Add-ons | USR Payroll with the People Suite (India); USR Books with the Finance Suite (on the roadmap) | ₹29 · ₹499+$0.33 · $12+ · per employee · per company |
USR set-up fee: about one month of your first suite, waived when you pay yearly; no set-up fee on extra suites. Full details and the quote builder are on usrinfo.tech/pricing.
Free apps and tools in every suite
Every company gets these at ₹0 ($0), with no sign-up for the tools and nothing to switch on. OKR Stars helps you use them at no charge during any paid implementation.
Lists from usrinfo.tech/free-apps and usrinfo.tech/tools. USR BGV is a free app in preview; its checks are priced per check by the verification partner.
Offers on the USR Apps licence
The same offers as usrinfo.tech/pricing, set by USR INFOTECH. Pick one in the quote builder above. One offer per company; offers are not combined.
- First 25 employees free for a year; each extra employee ₹39 a month
- For startups incorporated in India and recognised by DPIIT; once per company (PAN)
- No extra discount for paying ahead; not combined with welcome back
- PMS move: 100% free from your earlier USR PMS to the new USR PMS, with goals, ratings and history
- Zero upgrade charges on any app from the USR Apps family, now or later
- Moves from other software into USR Apps are at the standard price (from ₹15,000, $179, per suite)
- INR offer for India; USD on request
Implementation charges
Prices per suite, as in the USR partner services guide prices. Welcome-back customers: the PMS move from your earlier USR PMS is free; moves from other software are at these standard prices.
| Service | What you get | Price, one-time |
|---|---|---|
| Self-service set-up | Sign up, pick apps and follow USR Assist, videos and manuals | ₹0$0 |
| Quick start | Up to 50 people, one suite, remote: configuration, Excel import, approvals, sign-in for all users, go-live check | ₹10,000$119 · per suite |
| Standard implementation | Up to 200 people: Quick start plus workflows, reports, role set-up and a side-by-side check | ₹25,000$299 · per suite |
| Plus implementation | 201 to 1,000 people, branches or group companies: Standard plus a project plan, weekly reviews and a named lead | ₹60,000$699 · per suite |
| Large or complex | Above 1,000 people, several countries or heavy integrations | Quoteafter a free scoping call |
| Data move from other software | History from another HR, CRM, helpdesk or accounting product, with checks | from ₹15,000from $179 · per suite |
| Side-by-side run support | Payroll or books run in parallel for up to 3 months until the numbers match | ₹5,000$59 · a month |
Training charges
| Training | What you get | Price |
|---|---|---|
| Self-learning | Videos in English and Hindi, manuals by role, two-minute AI lessons and USR Assist in every app | ₹0$0 |
| Live online session | 90 minutes for one role, up to 25 people, recording included | ₹3,000$35 · per session |
| Role training pack | Four live sessions: admins, HR or finance, managers and employees | ₹10,000$119 · per suite |
| Train the trainer | In-house champions, with practice on a demo company | ₹20,000$239 · up to 5 people |
| On-site day | At the customer's office; travel and stay outside the partner's city at cost | ₹15,000$179 · per day |
| USR Academy certification | L1 free; L2 ₹4,400 (about $50); L3 ₹13,200 (about $150). Paid to USR INFOTECH | ₹0 to ₹13,200$0 to $150 · per person |
Customisation charges
We customise by configuration, never by changing USR code, so your apps keep getting every upgrade. Every change follows our change request steps: impact check, your approval, sandbox test, sign-off.
| Customisation | What you get | Price |
|---|---|---|
| Your look | Logo, colours, email sender and login page, set by the customer in the app | ₹0$0 |
| Configuration change | New fields, forms, approval steps, templates, letters and notifications | ₹1,500$18 · an hour, 2-hour minimum |
| Change pack | 10 hours of configuration changes, valid for 6 months | ₹13,000$155 · per pack |
| Custom report or dashboard | A report or dashboard built to the customer's format | from ₹5,000from $59 · each |
| Connector set-up | Link USR Apps to other software by Excel, API or webhooks, tested end to end | from ₹15,000from $179 · per connector |
| Feature request | A new product feature, raised with USR INFOTECH for every customer; no code changes for one company | ₹0$0 |
Managed services and support
| Managed service or support | What you get | Price |
|---|---|---|
| Standard support | First-line help on working days, with every paid USR subscription | Includedwith the licence |
| Support retainer | Named expert, 4-hour first response target for critical issues, monthly health check | ₹3,000$36 · a month, per company |
| Managed PMS | The partner runs goal, check-in and review cycles end to end | ₹25$0.30 · per employee a month, minimum ₹2,500 ($30) |
| Managed payroll (India) | The partner runs monthly payroll and statutory reports on USR Payroll | ₹49per employee a month, minimum ₹5,000 |
| App admin as a service | Users, roles, masters, reports and small changes handled for the customer | ₹5,000$59 · a month, per company |
A 50-person company, People Suite Growth, first year
Set-up fee waived because the licence is paid yearly. From year 2 only the licence continues, plus any services you choose.
Common questions
Do I pay more for USR Apps if I buy through OKR Stars?
No. The app licence is at USR INFOTECH's list price, the same as buying direct. You pay OKR Stars only for the services you choose.
Who gets the licence fee and who gets the service fee?
The licence fee for USR Apps goes to USR INFOTECH, the maker of the apps. Implementation, training, customisation, managed services and priority support fees go to OKR Stars for its work.
Can I do without any services?
Yes. Self-service set-up, videos, manuals, USR Assist and standard support are free with your licence.
Is implementation a one-time fee?
Yes. Implementation and data move are one-time per suite. Managed services and priority support are monthly and you can stop them with one month's notice.
Do you change the USR code for us?
No. We customise by configuration, so you keep every upgrade. New features are raised with USR INFOTECH for all customers at no charge.
Tell us what you need
Set-up, a support question, training for your team or a visit to the experience centre. A named OKR Stars expert replies, usually within one working day.
OKR Stars: one partner, from kick-off to everyday use
One named expert takes you from set-up and data move to training and support, across USR People, Sales and Marketing, Service, Finance and Operations apps. Start with one suite and we add the next with nothing to re-key.
USR Premier PartnerOnline worldwide, in your hoursTickets tracked in USR DeskWritten plan for every projectISO 27001 · ISO 42001 · DPDP Ready (USR Apps platform)