Set. Train. Support.Set-up
AI set-up assistant
Reads your org chart, policies and price lists, and drafts the USR Apps configuration: roles, approvals, leave rules, tax settings. Our consultant reviews every line before it goes live.
Draft in hours, not daysAI in every service
AI drafts. People decide.
How OKR Stars uses AI to set up, train and support USR Apps faster, safely and in your language.
AI in every service
Eight ways AI makes your USR Apps project faster
We use AI at every step of set-up, training and support, always with a named expert in charge. Here is what that looks like.
Data move
AI data mapping and cleaning
Matches your old columns to USR fields, flags duplicates, missing values and wrong formats, and explains each fix in plain words. You approve the import.
Fewer errors on day oneTraining
AI training in your language
Turns your own set-up into role-based quick starts, quizzes and short videos, in English, Hindi, Arabic and other USR app languages. Trainers add the human touch.
Training that matches your screensSupport
AI ticket triage in USR Desk
Suggests answers first, sorts tickets by urgency and routes them to the right expert. A named person still owns every ticket.
Faster first responseChange requests
AI-drafted change notes
Writes the change request from your words: what changes, who is affected, how to test it in the sandbox. You sign off before anything moves.
Clear notes, quick sign-offCustomer success
AI health checks
Watches adoption signals, like logins, unfinished steps and overdue approvals, and suggests the next training or app before problems grow.
Problems spotted earlyEveryday use
USR Assist inside every app
Your team asks how-to questions in the app and gets answers from your own set-up and the USR manuals, any time of day.
Help without waitingComing soon
USR in your AI tools
Ask Claude, ChatGPT or Microsoft Copilot about your USR data through one secure connector, with your permissions.
From USR INFOTECH, coming soonHow it works
AI drafts, people decide
- 1 · You askIn a session, a ticket or USR Assist
- 2 · AI draftsConfiguration, mapping, guide or answer
- 3 · Expert checksA named OKR Stars person reviews it
- 4 · Sandbox testTried on a copy, not live data
- 5 · You approveThen it goes live, with a written note
Our AI rules
Four rules we never break
Human in the loop
AI drafts. A named OKR Stars expert checks, and you approve. Nothing goes live on AI alone.
Your data stays yours
We use AI only inside USR Apps and approved tools. No customer data is used to train public models.
Sandbox first
AI-suggested changes are tested on a sandbox copy, never straight on your live data.
Responsible AI
The USR Apps platform runs under ISO 42001 (AI management) held by USR INFOTECH, and is DPDP Ready.
See AI on your own dataBook a 30-minute session and we will show these steps on a sample of your data.Book a sessionOur partner playbook
Talk to us
Tell us what you need
Set-up, a support question, training for your team or a visit to the experience centre. A named OKR Stars expert replies, usually within one working day.
Billing, invoices, contracts and prices are handled by USR INFOTECH. See USR products and prices.
What happens next1 · We replyUsually within one working day
2 · A short call15 to 30 minutes, at your time
3 · A written planSteps, dates and owners
4 · You decideYou buy from USR INFOTECH, only if it fits
OKR Stars: one partner, from kick-off to everyday use
One named expert takes you from set-up and data move to training and support, across USR People, Sales and Marketing, Service, Finance and Operations apps. Start with one suite and we add the next with nothing to re-key.
USR Premier PartnerOnline worldwide, in your hoursTickets tracked in USR DeskWritten plan for every projectISO 27001 · ISO 42001 · DPDP Ready (USR Apps platform)
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