Set. Train. Support.OKR Stars Pvt Ltd
USR Premier Partner for set-up, training and support of USR Apps.
The people who make USR Apps work for you
OKR Stars Pvt Ltd is a Bengaluru company and USR INFOTECH's first USR Premier Partner, serving customers in India and worldwide. We set up USR Apps, move your data, train every role and support you after go-live, so your team gets value from day one.
We are a USR group company: USR INFOTECH's delivery centre and partner hub. We set up and support USR Apps for customers, and train and coach the partners USR INFOTECH appoints worldwide. We follow the same partner rules as every USR partner. USR INFOTECH builds the apps and runs the platform; we look after you.
Four promises
A named expert
You always know who is looking after you.
Everything in writing
Plans, changes and sign-offs are written down and approved by you.
Your data stays safe
We work as USR INFOTECH's sub-processor, test changes in a sandbox and see only what we need.
No billing surprises
Prices and invoices come only from USR INFOTECH. We never ask you to pay us directly.
Who does what
| USR INFOTECH, the maker | OKR Stars, your partner |
|---|---|
| Builds USR Apps, the platform and the AI | Sets up USR Apps for your company |
| Runs hosting on AWS, ISO 27001, ISO 42001, DPDP Ready | Moves and checks your data |
| Prices, contracts, invoices and payments | Trains every role and supports you (first and second line) |
| Product fixes and new features | Raises faults and ideas to USR for you |
USR INFOTECH builds the product. OKR Stars, its delivery centre and partner hub, makes it work for you.
USR INFOTECH builds. OKR Stars makes it work for you.
We are one family group with two companies, each with one clear job. USR INFOTECH, the maker, puts all its effort into the product. OKR Stars, its delivery centre and partner hub, puts all its effort into customers and partners. Neither job slows the other down.
| USR INFOTECH, the maker | ⭐ OKR Stars, delivery centre and partner hub | |
|---|---|---|
| Focus | Build the product | Make the product work for you |
| Does | USR One, USR Apps and USR PMS; R&D, AI, security, hosting on AWS; market research by industry | Set-up, data move, training, support, change requests, customisation; trains and appoints USR partners |
| You get from them | Subscriptions, prices, contracts, invoices, product fixes and new features | A named expert, a written plan, quality gates, hypercare and everyday help |
| Measured on | Product quality, uptime, security and new features | Time to go-live, first response, adoption and your rating |
| Certified for | ISO 27001, ISO 42001, DPDP Ready | USR Premier Partner; USR Academy L1 to L3 team |
🏢 What this means for customers
- One clear contact for help: your named OKR Stars expert.
- One clear place to pay: USR INFOTECH, with transparent USR prices.
- Faster fixes: we raise product faults straight to the people who build USR Apps.
- Your service team is judged on your go-live and adoption, not on selling you more licences.
🤝 What this means for partners
- USR INFOTECH stays a neutral maker for every partner, with the same prices and rules for all.
- OKR Stars shares its playbook, training and website model, so you can run the same service in your region.
- Partners never compete with the maker for service work: USR builds, partners deliver.
- Leads in your region and language can be routed to you as a certified USR partner.
Set-up, training and support are what turn a licence into results.
Software alone does not deliver the return. People using it well does.
Most business software is bought, half set up and then used by a few people. The licence is paid every month, but the return never comes. The difference is the work around the software: a clear set-up, clean data, training for every role and someone to call when things change. That is why the USR group created OKR Stars as a service organisation, and kept R&D, domain research and technology with USR INFOTECH.
| A software-only vendor | USR INFOTECH and OKR Stars | |
|---|---|---|
| Who sets it up | You, or whoever you can find | OKR Stars, with a written plan and quality gates |
| Training | Help articles and videos | Role-based sessions in your time zone, plus USR Academy |
| After go-live | A ticket queue | A named expert, 30-day hypercare and health checks |
| Product and research | Mixed with service work | Owned by USR INFOTECH: R&D, AI and domain research by industry |
| Partners | Often compete with the vendor's own services | Trained by OKR Stars; the maker stays neutral |
The aim is simple: every customer gets the full value of USR Apps, and every partner can deliver it the same way.
Partner-led since 2021. Here to set up, train and support businesses worldwide.
Implementation, training and support for USR Apps, from a DPIIT-recognised startup in Bengaluru.
- 2013USR INFOTECH foundedThe maker of USR Apps, Bengaluru
- 2021OKR Stars foundedDPIIT-recognised, MSME registered
- ISOCertified platformISO 27001 and ISO 42001 (USR INFOTECH)
- 2026USR Premier PartnerSet-up, training and support worldwide
- 2027What comes nextCertified L3 team and an experience centre
Sales, delivery, service, people, finance and operations: all on USR Apps.
As a USR partner, OKR Stars runs every department on USR Apps
We do not just set up USR Apps for customers. We use them every day to run OKR Stars itself, from sales to support to our own people. Every USR partner can do the same, and that is a strength most HR software partners do not have.
Sales and partners
Leads, deal register, quotes and demos
Delivery
Project plans, quality gates and customer sign-offs
Service and support
Tickets, service status, ratings and health checks
People
Hiring, training, OKRs and reviews for our own team
Finance
Expenses and our own accounts
Operations
AI help, dashboards, IT assets and events
What this means for USR partners
Beyond HR: a USR partner compared
| A typical HR software partner | A USR partner, like OKR Stars | |
|---|---|---|
| Apps for the partner's own business | Usually HR tools only | People, Sales, Service, Finance and Operations |
| Apps the partner can offer customers | HR and payroll | 40+ USR Apps across five suites |
| Upsell and cross-sell | Limited to HR add-ons | Department by department, to the same customer |
| Partner operations | Spread across separate tools | Run on one platform, with AI help built in |
| Proof for customers | Slides and demo data | The partner's own live use, like OKR Stars |
How USR Apps are made available to a partner for its own use is set by USR INFOTECH in the partner agreement. Your business data stays yours.
Local language, local hours, local rules: trained by OKR Stars, appointed by USR INFOTECH.
If OKR Stars delivers, why does USR want more partners?
OKR Stars is one delivery centre in Bengaluru. Customers in every city, region and country need a partner close to them. So USR INFOTECH appoints partners everywhere, and OKR Stars trains them to deliver the same way we do.
A qualified USR partner, with a fully certified team
USR INFOTECH appoints partners on capability. OKR Stars holds the USR Premier Partner certificate, and every OKR Stars team member is certified at USR Academy L1 to L3, so the people who set up, train and support your team know USR Apps in depth.
is an appointed USR partner with a fully USR Academy certified team (L1 to L3), and may set up, train and support USR One and USR Apps for customers worldwide: People, Sales, Service, Finance and Operations.
- Certificates carry USR INFOTECH and USR Apps logos and are renewed every year.
- Only USR INFOTECH appoints partners, on capability, skills and results.
Trusted by 1,000+ organisations on USR Apps since 2013. See USR customers
Tell us what you need
Set-up, a support question, training for your team or a visit to the experience centre. A named OKR Stars expert replies, usually within one working day.
OKR Stars: one partner, from kick-off to everyday use
One named expert takes you from set-up and data move to training and support, across USR People, Sales and Marketing, Service, Finance and Operations apps. Start with one suite and we add the next with nothing to re-key.