Services
Everything after you choose USR Apps
We take care of the work that makes software useful: set-up, data, people and everyday help.
Set-up and go-live
We configure USR Apps for your company, import your data and run a parallel check before you switch.
User onboarding
Every admin, manager and employee gets sign-in help and a short, role-based walk-through.
Training
Live and recorded sessions for HR, finance, managers and employees, in simple steps.
Support after go-live
Questions and issues answered by named experts who know your set-up.
Experience centre
See USR Apps working on a demo company before you decide, online first.
Customer success
Regular check-ins so your team uses more of what you already pay for.
Who does what
| You need | Who helps |
|---|---|
| Set-up, data move, training, onboarding | OKR Stars |
| Everyday questions and issues (first and second line) | OKR Stars |
| Product faults and new features | USR INFOTECH, raised by OKR Stars for you |
| Prices, contracts, invoices and payments | USR INFOTECH |
Talk to us
Tell us what you need
Set-up, a support question, training for your team or a visit to the experience centre. A named OKR Stars expert replies, usually within one working day.
Billing, invoices, contracts and prices are handled by USR INFOTECH. See USR products and prices.