Set. Train. Support.Change how things work, safely
A written note, your approval and a sandbox test before anything reaches your live data.
A change request in 6 steps
Press play, or tap Next.
Ask for a change
Tell us what should work differently: a new field, approval step, report or form.
Any timeCommon questions
Is every change charged?
Small configuration changes within your plan are usually included. If a change needs a fee, it is quoted on the change note and billed by USR INFOTECH before work starts.
Can we change things ourselves?
Yes. Admins can change many settings. We suggest raising a change request for anything that affects approvals, pay or reports, so it is tested first.
How do we know what changed?
Every change has a note, a sign-off and a short message to users.
Tell us what you need
Set-up, a support question, training for your team or a visit to the experience centre. A named OKR Stars expert replies, usually within one working day.
OKR Stars: one partner, from kick-off to everyday use
One named expert takes you from set-up and data move to training and support, across USR People, Sales and Marketing, Service, Finance and Operations apps. Start with one suite and we add the next with nothing to re-key.