Set. Train. Support.Privacy notice
What we collect on this site, why, who sees it and how you control it. Privacy notice v1.0, effective 13 Nov 2026.
Your data, in short
This notice covers okrstars.usrinfo.tech, run by OKR Stars Pvt Ltd. It explains what we collect, why, who sees it and how you can control it. It follows India's Digital Personal Data Protection Act, 2023 (DPDP Act), and we also honour the rights of visitors from the EU and UK under the GDPR.
Who is responsible
OKR Stars Pvt Ltd, Bengaluru, Karnataka, India, is a USR Premier Partner of USR INFOTECH Solutions Pvt Ltd. See company details.
| Data | Who decides how it is used |
|---|---|
| Enquiries you send through this site | OKR Stars Pvt Ltd and USR INFOTECH Solutions Pvt Ltd, together, to answer you |
| Data inside USR Apps (your employees, customers, finance) | Your company. USR INFOTECH runs the platform; OKR Stars helps as USR INFOTECH's sub-processor, seeing only what a task needs |
| Purchases, contracts and invoices | USR INFOTECH Solutions Pvt Ltd, under the USR INFOTECH privacy notice |
What we collect and why
| What | Why | Basis |
|---|---|---|
| Name, work email, company, topic and message from the enquiry form | To answer your request, book calls and follow up | Your consent (DPDP Act s.6; GDPR art. 6(1)(a)) |
| Form safety checks (a hidden field and time to fill) | To block spam bots; not linked to you | Legitimate use for security (DPDP Act s.7) |
| Necessary cookie storing your cookie choice | To remember your choice | Needed to run the site |
| Visit counts (Google Analytics 4) | To see which pages help and improve them | Only after you click Accept; you can change this any time in Cookie settings |
We do not ask for sensitive data such as health, financial account or government ID numbers. Please do not put them in messages.
Who sees your data
| Who | Why | Where |
|---|---|---|
| USR INFOTECH Solutions Pvt Ltd | Joint handling of enquiries; prices, contracts and invoices | India |
| Amazon Web Services (AWS) | Hosting, storage and email delivery | Mumbai, India |
| Google (Analytics 4) | Visit counting, only with your consent | May be processed outside India |
We never sell personal data or share it for advertising. We share data with authorities only when the law requires it.
How long we keep it and how we protect it
- Enquiries: kept for up to 24 months after our last contact with you, then deleted, unless you become a customer or ask us to delete them sooner.
- Visit counts: kept by Google Analytics for 14 months.
- Encrypted in transit (HTTPS) and at rest on AWS; access limited to the people who answer you.
- The USR Apps platform is run under ISO 27001 and ISO 42001 certified processes held by USR INFOTECH, and is DPDP Ready.
- If a breach affects your data, we will inform you and the Data Protection Board of India as the DPDP Act requires.
What you can ask us
See your data
Ask what we hold about you and how we use it.
Correct or update
Fix anything wrong or out of date.
Delete
Ask us to erase your enquiry data.
Withdraw consent
Stop us using your data; this does not affect what was done before.
Nominate
Name someone to use these rights for you if you cannot (DPDP Act s.14).
Complain
Raise a grievance with us first; you may then approach the Data Protection Board of India, or your local regulator in the EU or UK.
Write to support@okrstars.co with the subject "Privacy request". We confirm within 7 working days and resolve within 30 days.
Children, links and changes
- This site and our services are for businesses. We do not knowingly collect data from anyone under 18.
- Links to usrinfo.tech and other sites follow those sites' own privacy notices.
- We will post changes here with a new version and date. Privacy notice v1.0, effective 13 Nov 2026.
Privacy contact (grievance redressal): support@okrstars.co
Tell us what you need
Set-up, a support question, training for your team or a visit to the experience centre. A named OKR Stars expert replies, usually within one working day.
OKR Stars: one partner, from kick-off to everyday use
One named expert takes you from set-up and data move to training and support, across USR People, Sales and Marketing, Service, Finance and Operations apps. Start with one suite and we add the next with nothing to re-key.