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User manuals

Simple steps for every role

Quick-start lists for each person, plus the words you will hear. No technical knowledge needed.

Quick-start manuals by role

What each person needs to do

Start with your role. Each list follows the order you will meet things in your first weeks. Your OKR Stars expert walks you through each one at training.

Admin

  1. Sign in to USR One at apps.usrinfo.tech with one login
  2. Add your company, locations and departments
  3. Invite users and give each a role
  4. Set approval flows and notifications
  5. Import data with the Excel templates
  6. Check the audit log when something changes

HR

  1. Add and update employee records
  2. Run onboarding checklists for new joiners
  3. Manage leave, attendance and holidays
  4. Start a goal or review cycle in USR PMS
  5. Download reports for audits and management
  6. Keep consent and data requests in order (DPDP)

Finance

  1. Set up ledgers, taxes and numbering
  2. Record invoices, bills and expenses
  3. Approve claims and payments
  4. Run month-end checks and reports
  5. Export data for your auditor or CA

Manager

  1. Approve leave, expenses and requests
  2. Set and track team goals and OKRs
  3. Hold check-ins and write reviews
  4. See your team dashboard

Employee

  1. Sign in on the web or mobile
  2. Update your profile
  3. Apply for leave and claim expenses
  4. See payslips and documents
  5. Update your goals and ask for feedback

Getting help

  1. Ask USR Assist inside the app first
  2. Raise a ticket with a screenshot
  3. Track the ticket until it closes
  4. Rate the help you got

Full step-by-step manuals with screenshots are shared at training and inside each app. Screens can change as USR Apps improves; the steps stay the same.

Glossary

Words you will hear

USR OneOne login for every USR app you use.
USR AppsThe business apps by USR INFOTECH: People, Sales, Service, Finance and Operations.
USR AssistThe AI helper inside every app. It answers, drafts and acts, with your approval.
Demo companyA practice company with sample data, used for training and the experience centre.
SandboxA test copy where changes are tried before they reach your live data.
Parallel runOld and new systems running together until the numbers match.
Change requestA written request to change how something works, approved by you before it is built.
Go-liveThe day your team starts using USR Apps for real work.
L1, L2, L3Support levels: first line and second line by OKR Stars, product experts at USR INFOTECH.
USR AcademyUSR INFOTECH's training and certification, from L1 to L3.
OKRObjectives and key results: what you want to achieve, and 2 to 5 measurable signs you got there.
DPDPIndia's Digital Personal Data Protection Act, 2023.
Questions

Common questions

Where are the full manuals?

Full manuals with screenshots are shared at training and inside each app, next to the screen they explain.

Are the manuals in other languages?

English first. Ask in the form if you need another language, and we will tell you what is available.

Who keeps the manuals up to date?

USR INFOTECH keeps product guides current. OKR Stars adds notes for your own set-up.

Talk to us

Tell us what you need

Set-up, a support question, training for your team or a visit to the experience centre. A named OKR Stars expert replies, usually within one working day.

Billing, invoices, contracts and prices are handled by USR INFOTECH. See USR products and prices.
What happens next
1 · We replyUsually within one working day
2 · A short call15 to 30 minutes, at your time
3 · A written planSteps, dates and owners
4 · You decideYou buy from USR INFOTECH, only if it fits

🔒 No spam · NDA on request · No commitment · Reply within one working day

YourteamSet-upData moveTrainingSupportCustomisation

OKR Stars: one partner, from kick-off to everyday use

One named expert takes you from set-up and data move to training and support, across USR People, Sales and Marketing, Service, Finance and Operations apps. Start with one suite and we add the next with nothing to re-key.

USR Premier PartnerOnline worldwide, in your hoursTickets tracked in USR DeskWritten plan for every projectISO 27001 · ISO 42001 · DPDP Ready (USR Apps platform)
Free to use from USR:♥ USR Assist♥ USR Ready♥ POSH essentials♥ USR BGV♥ Salary breakup♥ Payslip maker♥ GST calculator♥ Compliance calendar♥ PF and ESI
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